Vaulted Coordinates Support

Contact & Support

If you need help with Vaulted Coordinates, you can reach us at:

• Email: gonzalobandeira@gmail.com

Getting Started

First Time Setup

1. Open the app
2. Grant Face ID/Touch ID permissions when prompted
3. Start adding your coordinate cards

Understanding the App

• The app provides secure storage for your bank coordinate cards
• All data is stored locally on your device with encryption
• Access to coordinates is protected by Face ID/Touch ID
• No internet connection is required to use the app

Features Guide

Managing Coordinate Cards

Adding a New Card

1. Tap the "+" button in the top right corner
2. Choose between:
   • Manual Entry: Enter coordinates manually
   • OCR Scan: Scan a Bank coordinate card using your camera
3. Save your new coordinate card

Accessing Coordinates

1. Select a coordinate card from your list
2. Authenticate using Face ID/Touch ID
3. View your coordinates

Deleting a Card

1. Long press on the card you want to delete
2. Select "Delete" from the menu
3. Confirm the deletion

Using OCR Scanner

Scanning Bank Cards

1. Select "OCR Scan" when adding a new card
2. Position the Bank coordinate card within the frame
3. Hold steady until the scan is complete
4. Verify the extracted coordinates
5. Save the card

Troubleshooting

Common Issues

Biometric Authentication Not Working

• Ensure Face ID/Touch ID is enabled on your device
• Check if you have granted the necessary permissions
• Try restarting the app

OCR Scanner Issues

• Ensure good lighting conditions
• Keep the card steady and within the frame
• Make sure the card is not damaged or worn
• Try manual entry if scanning fails

Data Not Saving

• Make sure you have granted the necessary permissions
• Check if you have enough storage space
• Try restarting the app

Security Features

• All data is encrypted using military-grade encryption
• Biometric authentication is required for access
• No data is stored in the cloud
• No internet connection is required

Privacy & Data

Data Storage

• Your coordinate cards are stored locally on your device
• All data is encrypted
• No personal data is sent to any servers
• You can delete all app data by uninstalling the app

Permissions

The app requires the following permissions:

• Face ID/Touch ID: For secure access to your coordinates
• Camera: For scanning Bank coordinate cards (optional)

Legal Information

• Privacy Policy

App Updates

We regularly update the app to:

• Improve security features
• Enhance OCR scanning accuracy
• Add support for more bank coordinate cards
• Fix bugs and improve performance

Make sure to keep your app updated to get the best experience.

Need More Help?

If you couldn't find the answer to your question here, please don't hesitate to contact us at gonzalobandeira@gmail.com. We'll get back to you as soon as possible.